Frequently Asked Questions
Everything you need to know about your new timeless timepiece.
What materials are used in your watches?
Every 'Living in the Moment' watch is crafted using premium surgical-grade stainless steel, scratch-resistant sapphire crystal glass, and genuine Italian leather or high-density mesh straps.
How long does shipping take?
We offer free standard shipping on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping can take between 7-14 business days depending on your location.
Are these watches water-resistant?
Yes, our timepieces feature a 5ATM water resistance rating, meaning they can withstand splashes, rain, and brief submersion. However, we recommend removing them before swimming or diving to preserve the strap quality.
What is your return policy?
We want you to love your watch. If you are not completely satisfied, you can return your unworn timepiece in its original packaging within 30 days of delivery for a full refund.
Do the watches come with a warranty?
Every purchase includes a 2-year limited warranty that covers manufacturing defects and movement issues. This ensures your focus remains on the present moment, not on repairs.
How do I adjust the size of my watch strap?
Our mesh and link bracelets come with a simple adjustment tool and a guide. For leather straps, the standard sizing fits most wrists, but additional holes can be added by any professional jeweler.